All sales are final on this website in regards to any purchases made on this website. There are no exceptions. You agree to these terms and conditions by purchasing any products whether digitial, physical, or in-person courses, music, mp3 downloads, flac downloads, consulting, mindset coaching, and any and all other products, goods, and services. By using this site and using your method of payment you agree that all sales are final and no refunds will be made at any time. Music Is Medicine - MIM - is not responsible for any malfunction of the website or acts of God that may interfere with your purchase. For customer support please contact info@colaandlollipops.com. If you do not receive your order for any reason we will gladly provide you with a new copy of your purchase within 14-21 business days once we have confirmed that funds have arrived which usually takes up to two weeks once you submit your order . You must email us from the exact same email address you used to purchase.  Thank you in advance for keeping in mind that all sales are final with no exceptions (including acts of God, fire, flood, tornadoes, etc.) We will act in good faith and best business practices to find a reasonable solution should there be a technology glitch or error by either parties' processors.